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Business Telephone Systems

What happens when your copier stops working? It's really not much more than an inconvenience for the day. 

How about your computer network?  Some say, their business would come to a stop.  But think about it.  You would probably go back to the old way of doing things, taking notes, pulling paper files, etc.  A major disruption to your business, but something that cannot be overcome.  See Network Certification to see how you can avoid this problem. 

NOW…what would happen to your business if your telephone system stopped working?  Would life go on as usual or would you close up shop and go home for the day?  Most businesses depend on the telephone.  Without it, your business will very quickly suffer.   

I think you would agree that there is a certain amount of priority that should be placed on your telephone system and computer networking.  Ask yourself a few simple questions: 

1.  When was the last time you upgraded your computers?  Probably within the last two years.

2.  When was the last time you upgraded or replaced your copy machine?  Again, probably within the last few years.

3.  When was the last time you invested in your telephone system?  Hmmm.  Can’t remember when you installed the system that is the life blood of your business.  Maybe it is time to look into an upgrade or replacement.

We replace computers on a fairly regular basis.  We do this because there are new features, or software that will make our life so much easier.  We spend upwards of $1,500 or more per computer.  But we always look for ways to cut corners on our phone system. 

If you would like to talk with us about retiring your old, out of date, featureless telephone system with “state of the art” equipment, give us a call.

 

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Network Cabling and Certification

Most everything you buy these days comes with some type of warranty, guarantee or stamp of approval.  How about your computer network?  Most of the installation is not visible.  Just because the jacks and patch panel say Category 5 (or better), does that mean your network is really doing what you think?  “Certification” is your guarantee that the technician performed the work in a manner that will provide you with a quality installation.   

A common belief about network cabling is, “if it works, it works”.  This could not be further from the truth.  Think about a telephone conversation on a really bad line.  One that is so bad, you are constantly asking the other person to repeat themself.  “It works”, but is that really how you want your conversation to go?  Now think about your computer network.  Do you want your computer to keep asking the network what it just said?   

Certification is accomplished by attaching test equipment to the permanently installed portion of your network (patch panel, cable in the walls, and faceplates).  The test equipment will push the network to the limits.  It will then document in clear, easy to understand language the results.  PASS or FAIL. 

 

Click here to see SAMPLE Pass Report.

Click here to see SAMPLE Fail Report.

 

If it is that simple, why doesn’t everyone “certify” their installation? 

      And the number one answer is: 

The equipment required to complete the test is too expensive. 

You are investing a large amount of money into an infrastructure for your business.  If you are willing to make such an investment, shouldn’t your installer be willing to make a similar investment in their business to assure you of the best possible installation? 

The installation of quality material requires installation by a quality installer.  Give us a call to see how we can help your network run at its very best. 

 

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Paging Systems

Does your paging system involve covering the mouthpiece on the phone and yelling across the office to get the attention of someone?  In a small office this may be just fine. But, as your office gets larger, that may not be an acceptable solution.  If you have a warehouse attached to your office, this definitely not something we recommend. 

Give us a call and we can discuss how we can provide you with a paging system that matches your needs.

 

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Video Surveillance

Security is a top concern of all businesses.  Whether it is the personal security your employees, the protection of your property, or protection of information.  What are you doing to protect your business?   

Video Surveillance is becoming more and more popular. We see the video on the evening news that helps capture the bank robber.  Video surveillance is all around us, and for good reason.  They say “a picture is worth a thousand words”.  Video can tell the entire story.   

Are you concerned about theft within your company?  When would it happen?  Probably when you are away from the office.  Now, you can be in the office right from the comfort of your home.  Video systems can be accessed over the internet, allowing you to see what is going on in your office while you are away. 

Give us a call and see how Video Surveillance can benefit your business while protecting your investment.

 

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Voice Mail Systems

I am sure that you have heard of Voice Mail.  But, do you know all the latest things Voice Mail can do for your business. 

A few things just to get you thinking: 

1.  Can you receive your voice mail messages as an e-mail message?

2.  We send the same forms, or information pages quite often.  Can a Voice Mail system send out this information about our company without requiring an employee?

3.  While on the road, can Voice Mail notify me of messages that might be waiting for me?

4.  Can I record telephone conversations to help me with my accuracy of order details?

 

Voice Mail has changed in the last few years.  It can be the tool your business needs to improve your productivity and accuracy. 

If you would like to discuss how Voice Mail can be used to improve your business, give us a call.

 

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VoIP – Voice Over Internet Protocol

VoIP…The latest “killer application”.   

It is all the buzz these days.  You have heard about it, but do you know what it really is, and how it can help your business? 

VoIP is basically an alternative to the “Phone Company”.  You don’t need to have the old dial-up type line to place calls.  There is (or should be) minimal cost since you use the Internet as “the phone company”.  No more long distance charges.  Crystal clear “digital” communications.  Sounds great.  No wonder it is all the rage. 

If it sounds to good to be true… 

VoIP has a very specific application at this time in history.  Once we can get past some of the current limitations, the telecommunication industry as we know it, will change.  Here are some of the problems as we see them. 

1.  Not everyone has VoIP telephones installed for daily phone calls.

2.  High speed data lines are not always available in all areas.

3.  There is a lot of misinformation out there.

 

VoIP is a great technology if implemented properly as a supplement to your current system.  If you have multiple locations, with a high monthly phone bill for calls placed between offices, VoIP may be a solution to consider. 

We would enjoy the opportunity to sit down with you to discuss how VoIP technology can improve your business, cut your long distance expense and provide integration of your branch locations. 

Give us a call and schedule a no cost, no obligation consultation.

 

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